Training Leading Intercultural Teams (English)

After this training you will

• Know the manager’s responsibility areas and understand how various cultures perceive and deal with them
• Understand your own cultural identity and how that influences your interaction
• Fine-tune your approach to meet your employee’s background and expectations
• Be able to recognize cultural communication styles and addres them effectively

Audience

This training is for managers who work with employees from different cultures. This could be at an international organization or at a Dutch company with employees from diverse backgrounds.

Approach

This is an interactive training in which cultural theories and perspectives are explained, demonstrated and discussed. Individual cases are practiced with a training actor. Using a variety of exercises, you will work on your personal awareness and insights related to leading an intercultural team.

Throughout the entire training trajectory, our online learning platform (e-Connect) will be available. Here you will find extra exercises, information and the means to communicate with the trainer and share experiences with other participants.

High Impact Performance

This training is based on the High Impact Performance approach. Under the guidance of an experienced trainer, a training actor will help you to translate your learnings into concrete communicative behavior. The training actor creates a realistic real-life situation by portraying the behavior you find challenging in your (work)setting. Several proven theater-based techniques invite you to experiment with new behavior and discover your best way to deal with this behavior. This powerful training method helps you to take the step from gaining insight towards developing effective behavior and skill. It enables you to boost your effectivity by expanding your behavioral repertoire.

Related training programs

• Training Effective Leadership (English)

Study advice

Are you uncertain whether this program is for you? Feel free to contact us. You can reach our study advisor at 035 – 6 956 200.

Klassikaal

Je volgt de bijeenkomsten uit dit programma klassikaal op een locatie naar keuze. Omdat je binnen een groep veel van elkaar leert, bieden we je een alternatieve locatie aan wanneer er voor jouw voorkeurslocatie onvoldoende aanmeldingen zijn. Onze leslocaties zijn gevestigd door heel Nederland. Voor meer informatie over onze opleidingsvarianten, zie de pagina Opleidingsvarianten op onze website.

Program

Leadership

• Boertien Vergouwen Overduin leadership model: role, responsibilities, competencies and skills
• Hierarchy and authority in different cultures
• Receiving and giving feedback within the context of cultural differences

Your cultural identity

• Perspectives, norms and values
• “Your way, my way, our way”

Characteristics of culture

• Significant cultures in business
• Recognizing and appreciating the similarities and differences

Effective intercultural communication

• Diverse communication styles
• Dealing with different norms and values
• Most common pitfalls in intercultural communication and how to avoid them
• Practicing personal cases